Needs Assessment

To rapidly assess your documentation, training, and change management needs, Intelligo offers an on-site assessment. An experienced consultant will come to your location and help you determine key training, change management and performance support needs, and recommend the best strategy in these areas for your organization.

If you are in the process of implementing a new enterprise system and business processes, this assessment will define:

		User groups at each location
		Areas of greatest change for the organization
		Training and performance support requirements for each user group
		Change management, performance, computer literacy, and language considerations for each user group

From this visit, Intelligo provides you with a High-Level Strategy document. It summarizes the information we gather during our visit, and lays out a preliminary strategy for your documentation, training, and on-the-job performance support effort. The document includes such things as:

		A preliminary role-mapping matrix, with an estimate of the number of hours of training required by each user group, and key tasks to be trained
		Recommendations on whether training for each user group should be delivered via classroom, Web, or a blend of both
		Recommendations on classroom facilities and intranet infrastructure that will be required to support the recommendations for training
		A high-level change management strategy and identification of key areas of change
		An on-the-job performance support strategy for the organization, following go-live
		Analysis of existing materials
		Refresher training by user group and location
		Training delivery method by user group and location
		Key on-the-job performance support requirements

This Needs Assessment and Strategy document can serve as your guide for planning an effective learning solution for your organization.

Contact Intelligo to arrange your onsite assessment!

INTELLIGO, Inc. 2450 S. Downing Street | Denver, CO 80210 | Phone: 303.721.1187