Change Management

Intelligo specializes in delivering effective end-user training for new systems and business processes4, and also brings change management expertise to ensure successful acceptance and productivity in each user group. We are successful in companies of all sizes, because Intelligo tailors the training and change management materials to the different user groups within your organization, and to your organization's culture.

Our change management consultants are experienced in helping organizations effectively make the transition to new business processes and systems. Our change management strategy shown in the diagram, addresses the full scope of change, from executive sponsorship and communication plans, down to the detailed identification of changes by location and user group. We work with your personnel to implement change plans, including:

  Risk mitigation
  Job change
  Training for your trainers, end-users and help desk personnel

We also ensure that the effectiveness of the change, by analyzing results and addressing any gaps that may be found.

End-user training is always a key component of change management. We make sure that user roles and

responsibilities are mapped clearly, and that training is tailored for each user group. Moreover, our personnel are experienced in delivering effective web-based, classroom, and blended training solutions, and can deliver these solutions to diverse user groups...from the front office to the warehouse. These materials are also designed to provide ongoing performance support for users following go-live.

We bring our Advantage Library of standard training, performance support, and change management materials to every project, to accelerate development. Our consultants are experienced with a wide variety of industries and in working both with domestic and international clients. Please contact us for more information.

INTELLIGO, Inc. 2450 S. Downing Street | Denver, CO 80210 | Phone: 303.721.1187

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