Problems with images displaying in my UPK Player file

Q: Images or files are not displaying properly in my UPK Player.

A: Occasionally the images or documents you've included in your UPK Player may not display properly. This could be due to "over-organizing" your files on the server with a folder structure that is too deep. We are often tempted to build a folder structure on our UPK web server for storing files that, while it makes sense to us, makes it difficult for the Player to function properly.

Oracle User Productivity Kit (UPK) as a repository for training materials

One of the challenges of providing training support for your organization is keeping track of all of the training resources available to your end users. Often there are multiple places where training materials may be found, and in many different formats. End users often end up frustrated with trying to find the written or on-line resources, and they call your help desk for answers instead.

Leveraging Test Scripts for Training

One of the quickest ways to develop software training materials is to use your test scripts. Don't let a developer or an application consultant tell you that they don't use test scripts: everyone worth their salt does. They're required for Sarbanes-Oxley compliance and for Food and Drug Administration compliance, if your company is subject to either of those regulatory regimes. So most reputable people who build or configure software systems use test scripts. At the very least, they demonstrate that some thought was put into the system's setup and configuration.

Enterprise Software Training Tip: Audience Analysis and Deployment Medium

When you do an audience analysis as part of your needs assessment, keep track of how many users there are in each job role. The job role's numbers help determine what kind of documentation medium to use.

Enterprise Software Training Tip: Audience Analysis

Before you start writing training materials for enterprise software, you need to do a needs assessment, which includes:

Oracle User Productivity Kit

User Productivity Kit is a simulation production and publishing tool from Oracle, which recently purchased the company that developed UPK, Global Knowledge. After you record a transaction in your target software application, you can generate four different playback modes (non-interactive See It! mode, interactive Try It! mode, interactive-with-scoring Know It? mode, and interactive context-sensitive-help Do It! mode). A fifth mode, Print It!, lets you decide whether to include a link to a printed version of the simulation.

datango producer

datango producer is a simulation production and publishing tool from datango AG in Germany. After you use producer to record a transaction in your target software application, you can generate four different playback modes (non-interactive Demo mode, interactive Practice mode, interactive-with-scoring Test mode, and interactive context-sensitive-help Concurrent mode).

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